Vacker Global group of companies is specialized in providing suitable engineering solutions with energy conservation being the key objective.
We deal with Industrial/Process automation, Home/Office automation, MEP contracting, trading in Electro-Mechanical items and engineering activities. Our services and products range through a variety of sectors such as Automation, Cold Chain Management, Electrical Equipment, Measuring Instruments and Mechanical Equipment.
Customer satisfaction, ethics and integrity are of utmost value to us, which has resulted in Vacker Global being successful in maintaining its core values.
Vacker Global, currently operates in five countries, UAE, Kuwait, Oman, USA and India. In Kuwait we cater to areas such as Riyadh, Dammam, Jeddah, Al Khobar etc.
- Dubai, United Arab Emirates (Corporate Office)
- Kuwait
- Oman
- United States of America
- India
Our commitment
We are committed in delivering our products and services with a touch of topmost quality. We understand the value and importance of quality in all walks of life and we strive to maintain the same in every country and every area of our operations.
It is our promise that every customer will receive only quality products and services from any of our group companies anywhere in the world.
Vision
Our vision is to become a dependable partner for our customers in the entire Middle East in the following segments:
a. Temperature & Humidity management
b. Cold Chain Management
c. Automation
d. Supply of sensors & solutions
Mission
The mission of Team Vacker is to provide a single point design, supply and installation of leading edge reliable technology aimed at latest technical solutions for engineering projects.
This shall be achieved through :-
Employees
Trained, Innovative, customer centric team of professionals who would develop innovative solutions for the customer. Vacker shall have a performance oriented team and a corporate culture based on mutual respect, trust and personal freedom. Vacker shall provide a work environment that creates and fosters a spirit of Teamwork, Creativity, Mutual Trust for our employees
Products
Solutions for the future. Work constantly on continual improvement to give the customers the latest in technology and partner with the best in industry. Vacker shall be engaged in engineering solutions for its customers in residential and commercial segments and supplies of electrical, mechanical and civil accessories for all segments of customers including industrial, infrastructure and marine segments.
Customer Service
Vacker shall provide tailor made solutions of world class quality to achieve economical energy management, thus ensuring sustainable energy solutions and shall be fully committed to improving the level of service that it provides for all its customers. It is committed to good customer care and recognizes that every member of staff has an important role to play in responding positively to the needs and expectations of its customers.
Partners
Vacker shall strive to maintain a mutually beneficial working relationship.
Corporate Social Responsibility
Vacker will carry out operations in an environmentally and socially responsible manner. We understand that highest ethical and moral standards are necessary for the foundation of good business establishments, and we will operate without compromising ethical business practices and integrity.
Quality Policy
Vacker Global Group is committed to achieving topmost quality in all their services in every country of operation. We will ensure to provide products and services of excellent quality on time to the customers. This shall be achieved through our operations based on written procedures in line with ISO 9001:2008 and latest relevant standards.
The key areas of focus are:
Customer Satisfaction
Customer satisfaction is the most important factor for our success and we will offer only high quality products and services to our customers.
Employee Responsibility
All of our employees will take their best possible efforts to achieve highest quality standards in all the products and services offered by us.
Continuous Improvement
We will constantly collect feedback from our customers and suppliers based on which will take our best efforts to continuously improve the quality of our products and services.
Employee performance
We will provide safe and healthy working conditions to all our employees and continuous training in the right areas will be provided to enhance their performance.
Our Team
The company is lead by Chief Executive Officer Mr. Dileep PS, who is an electrical engineering professional with varied experience in different countries including multinational companies. His experience includes design and execution of projects, project management, design and manufacture of HV & LV Switchgear, Automation etc. He is certified in various automation protocols and is a certified KNX partner as well. Also he is a certified ISO External auditor and has successfully implemented ISO system in couple of organizations.
Team members in each country consist of a country head and project professionals as per the requirement of each country. The design activities for all countries are mainly centralized at the head office at Dubai and the team mainly consists of qualified professionals in Electrical, Mechanical and Automation disciplines. The team at Dubai is supported by AutoCAD draughtsman.
The company operates under a common set of quality guidelines and qualified personnel in each country ensure highest level of quality in all areas of operation.
